History
Pack History for Audits and Continuous Improvement
Pack history keeps a durable record of every cartonization decision so ops, finance, and support work from facts—not screenshots in Slack.
What gets recorded
Decision IDs tie back to resolved inputs, engine version, selected strategy, packages, leftovers, warnings, and timing—enough to reproduce disputes and training examples.
Improve the box suite
Find orders that consistently ship oversized. Spot SKUs that drive leftovers. Feed insights into box library and rule updates.
Support and compliance
When a customer asks why an order shipped in two cartons, support can reference the same plan the packer saw in the Inspector.
How long is history retained?
Retention follows your tenant policy; snapshots are designed for ops and audit use.
Can we export history?
Contact us for reporting and analytics patterns that fit your data stack.